Terms of Service

Welcome to our website. By accessing or purchasing from this store, you agree to the following Terms of Service.

1. General Information

This website sells footwear including men’s shoes, women’s shoes, kids’ shoes, and back-to-school shoes. By using this website, you confirm that you understand and agree to these terms.

2. Product Information

We try our best to display accurate product details, including images, descriptions, sizes, colors, and prices. However, slight differences in color, design, or appearance may occur due to lighting, photography, or screen settings.

3. Orders

Once you place an order, you are responsible for providing the correct contact details, delivery location, and shoe size. We may contact you to confirm your order before processing.

We reserve the right to cancel an order if the product is unavailable, the details provided are incorrect, or payment is not completed.

4. Pricing and Payment

All prices are listed in Kenyan Shillings unless stated otherwise. Prices may change without prior notice.

Payment should be made using the payment methods provided at checkout. Orders may only be processed after payment confirmation or order confirmation where Cash on Delivery is available.

5. Delivery

We offer delivery to selected locations. Delivery timelines may vary depending on your location, courier availability, weather, or other circumstances beyond our control.

Customers are responsible for providing accurate delivery details.

6. Returns and Exchanges

Returns or exchanges may be accepted if the item is unused, in good condition, and returned with its original packaging.

Items that have been worn, damaged, washed, or altered may not qualify for return or exchange.

Customers should contact us within the stated return period after receiving the item.

7. Size Exchanges

Size exchanges are subject to stock availability. Customers are encouraged to confirm their correct shoe size before placing an order.

8. User Responsibilities

You agree not to misuse this website, submit false information, interfere with the website’s operation, or use the website for illegal activities.

9. Intellectual Property

All website content, including images, text, logos, product descriptions, and designs, belongs to the business unless otherwise stated. You may not copy, reproduce, or use our content without permission.

10. Limitation of Liability

We are not responsible for indirect losses, delays, or issues caused by third-party courier services, payment providers, or circumstances outside our control.

11. Changes to These Terms

We may update these Terms of Service at any time. Changes will take effect once posted on the website.

12. Contact Us

For questions about these Terms of Service, orders, returns, or exchanges, please contact us through the contact details provided on our website.